LeadChaser
LeadChaser
Last updated June 24, 2026. LeadChaser is operated by the BusySeed team ("BusySeed", "we", "us"). Bracketed items below are completed at the company level and should be confirmed by counsel before enforcement.
These Terms of Service ("Terms") are a binding agreement between BusySeed and the person or entity that registers for, accesses, or uses LeadChaser (the "Platform"). By creating an account, clicking to accept, or using the Platform, you ("Customer", "you") agree to these Terms. If you accept on behalf of an organization, you represent that you have authority to bind it.
The Platform places outbound calls and sends messages on your behalf using automated technology, including artificial intelligence voice agents, and may source contact data, dial numbers, hold AI voice conversations, record calls, transfer connected calls, and send follow up messages. You control who is contacted, the content and timing of outreach, and the campaigns you run. We do not direct, review, or approve your contact lists, scripts, consent practices, or outreach decisions.
For every call and message initiated through the Platform you acknowledge and agree that you are the "caller", "sender", "initiator", "telemarketer", and "seller" for all purposes under the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), and all analogous federal, state, and local laws, and that BusySeed is not. You determine the numbers contacted and the purpose of each contact. You are solely responsible for obtaining and maintaining every consent and lawful basis required to contact each recipient, including prior express written consent where required. BusySeed acts solely as your technology vendor. You agree not to characterize BusySeed as the caller or sender in any dispute, complaint, regulatory proceeding, or litigation, and any such characterization by a third party does not change this allocation between you and BusySeed.
You represent, warrant, and covenant, separately as to each campaign, list, and message you run, that at launch and throughout operation: (a) you have a lawful basis to contact each recipient and any required prior express written consent; (b) you keep records sufficient to prove consent, lawful basis, and source for each recipient; (c) you have scrubbed each list against the National Do Not Call Registry, applicable state do not call lists, and your own internal opt out records, and you honor opt out and revocation requests promptly and within the time required by law; (d) you contact recipients only within lawful calling hours for their location; (e) your scripts, recordings, and messages are truthful, not deceptive, and include all required disclosures; (f) you hold all registrations, licenses, surety bonds, and filings required to conduct telemarketing where you operate; (g) your use complies with all carrier and messaging requirements, including 10DLC, brand, and campaign registration; and (h) you are not on any government restricted party list and will not use the Platform to facilitate fraud, harassment, or any unlawful activity. Each campaign launch is a renewed certification of these commitments. BusySeed may, but is not obligated to, require you to certify them before launch, and any decision not to require or verify certification does not shift responsibility to BusySeed.
You will not, and will not permit anyone to, use the Platform to contact people without a lawful basis or required consent; to contact numbers on the National Do Not Call Registry, an applicable state list, or an internal opt out list without a recognized exemption; to harass, threaten, defraud, or deceive; to misrepresent the identity of the caller or the purpose of a contact; to send emergency, healthcare, financial fraud alert, or other high risk communications outside the intended scope; to upload data you have no right to use; to reverse engineer or resell the Platform; or to violate any law, carrier requirement, or these Terms. We may suspend or terminate access immediately for any actual or suspected violation, without liability to you.
The Platform uses artificial intelligence voice technology and can record calls. Many jurisdictions require disclosure of an artificial or prerecorded voice or an automated system, require notice that a call is recorded, or require all party consent to recording, and some have laws specific to AI generated voices. You are solely responsible for determining what disclosures are legally required for each call and each recipient location and for configuring your campaigns and scripts so those disclosures are made. The content and behavior of the AI voice agent, including how it identifies itself and how it responds to questions about whether it is automated, recorded, or artificial, are configurable and are selected and controlled by you. Any default or template configuration is a starting point only and is provided without any representation that it satisfies any disclosure, consent, or recording notice requirement. You assume all liability arising from the presence or absence of any AI, automated call, or recording disclosure in your campaigns, and you are responsible for obtaining any recording consent required in one party or all party jurisdictions.
You are responsible for creating and maintaining your own records of consent and your own suppression and opt out lists. Any Platform suppression or opt out feature is provided as a convenience only, and you remain responsible for the completeness and accuracy of your suppression data and for honoring all opt out and revocation requests regardless of whether a Platform feature captured them. We do not warrant that Platform features capture or honor every opt out or revocation.
We may, at our sole discretion and without notice where appropriate, monitor use of the Platform for compliance, security, fraud, and quality; suspend, throttle, or terminate any campaign, account, or access we reasonably believe violates these Terms, the law, or a carrier requirement, or that exposes us to legal, reputational, or operational risk; refuse to launch or stop any campaign; and report unlawful activity to carriers, regulators, or law enforcement. We have no obligation to monitor, and any monitoring we do or do not perform does not create a duty to you or any third party and does not shift compliance responsibility to us.
You will defend, indemnify, and hold harmless BusySeed and its affiliates, officers, directors, employees, agents, and suppliers (the "BusySeed Parties") from and against any and all claims, demands, suits, proceedings, investigations, damages, penalties, fines, settlements, liabilities, costs, and expenses (including reasonable attorneys fees and the costs of responding to regulatory inquiries) arising out of or relating to your use of the Platform; any call or message initiated through your account; any actual or alleged violation of the TCPA, the TSR, any state telemarketing, do not call, automated dialing, call recording, or AI disclosure law, or any other law; any claim that a recipient did not consent to being contacted or recorded or that a required disclosure was not made; your contact data, scripts, consent practices, or recordkeeping; your breach of these Terms; and any claim by a sourced data subject or a data provider relating to your contact of that subject. This indemnification applies even where a claim alleges that BusySeed was a caller, sender, initiator, or joint participant, and even where our technology is alleged to have contributed to the harm. Your indemnification obligations are not limited by the limitation of liability below.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUSYSEED DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT. BUSYSEED DOES NOT WARRANT THAT THE PLATFORM, OR ANY FEATURE, TEMPLATE, SCRIPT, SUPPRESSION TOOL, OR DATA SOURCE, COMPLIES WITH THE TCPA, THE TSR, OR ANY OTHER LAW, OR THAT USE OF THE PLATFORM WILL NOT RESULT IN CLAIMS, FINES, OR LIABILITY. BUSYSEED IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE BUSYSEED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. THE BUSYSEED PARTIES TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO BUSYSEED FOR THE PLATFORM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limitations apply to all theories of liability and are a fundamental basis of the bargain. Nothing in this section limits your indemnification or payment obligations.
Any dispute, claim, or controversy arising out of or relating to the Platform or these Terms will be resolved by final and binding arbitration administered by [arbitration administrator] under its commercial rules, seated in [arbitration venue], and not in court, except that either party may bring an individual action in small claims court or seek injunctive relief to protect intellectual property or confidential information. All claims must be brought in an individual capacity and not as part of any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any class or representative proceeding. These Terms are governed by the laws of the State of [governing law state], without regard to conflict of laws rules, and by the Federal Arbitration Act with respect to arbitration.
You will pay the fees for the Platform as agreed at signup or in an applicable order. Fees are non refundable except as required by law. We may suspend access for non payment. Sections that by their nature should survive termination survive.
LeadChaser mode (platform sourced contacts). Sourcing a number through the Platform does not establish consent to call or text it and does not create any exemption from do not call or consent requirements. You are solely responsible for a lawful basis and any required consent before contacting any sourced number, for scrubbing every sourced number, and for complying with the terms of any integrated data provider. Your indemnification expressly includes claims by or relating to any data provider or sourced data subject. Contacting sourced numbers without consent presents a high risk of TCPA and state law liability, and you assume that risk in full.
Call mode (your lists). You represent that you own or have the lawful right to use every number on each uploaded list and have the required consents, and you are responsible for list accuracy, for removing reassigned, ported, and disconnected numbers, and for scrubbing before upload and on an ongoing basis.
Classic mode (legacy live transfer). This legacy capability may be modified, restricted, or discontinued at any time. Live transfer of a connected call does not change your status as the caller or shift compliance responsibility to BusySeed, and you are responsible for any live agent receiving a transferred call complying with all disclosure, consent, and recording notice requirements.
BusySeed is not your attorney and nothing it provides is legal advice; consult your own counsel about TCPA, TSR, state law, recording, and AI disclosure compliance. These Terms, with any order, are the entire agreement about the Platform. We may update these Terms by posting a revised version, and continued use after the effective date of an update is acceptance. You may not assign these Terms without our consent; we may assign freely. If any provision is unenforceable, the rest remain in effect. Notices to BusySeed may be sent to [notice address] or through the contact page. The parties are independent contractors.