LeadChaser
LeadChaser
Last updated June 24, 2026. LeadChaser is operated by the BusySeed team ("BusySeed", "we", "us"). Bracketed items below are completed at the company level and should be confirmed by counsel before enforcement.
This Privacy Policy explains how BusySeed handles information in connection with LeadChaser (the "Platform"). It covers information about our customers and their authorized users. It does not govern how our customers handle the data of the people they contact through the Platform; for those contacts, the customer is the controller and the responsible party, and the customer is responsible for its own privacy notices and lawful basis.
We collect account and contact information you provide (such as name, business email, phone, company, and billing details); configuration and content you upload or create (such as campaigns, scripts, and contact lists); usage, log, device, and analytics data generated when you use the Platform; call and message metadata and, where you enable it, call recordings and transcripts; and communications you send to us. We may receive information from integrated data providers and service providers you connect.
We use information to provide, operate, secure, and improve the Platform; to authenticate users and process billing; to provide support; to monitor for compliance, fraud, and abuse; to communicate with you; and to comply with law. We do not sell the personal information of your contacts.
We share information with service providers and subprocessors that help us run the Platform (such as telephony, messaging, cloud hosting, and storage providers); with integrated providers you choose to connect; as required by law or to respond to lawful requests; to protect rights, safety, and security; and in connection with a merger, acquisition, or sale of assets. Service providers are bound to use information only to provide services to us.
Where a customer enables recording, recordings and transcripts are stored on our behalf and made available to that customer. The customer is responsible for providing any recording notice and obtaining any recording consent required by law. Recordings are retained as described below or as configured by the customer.
We retain information for as long as needed to provide the Platform, comply with our legal obligations, resolve disputes, and enforce agreements. Customers are responsible for retention of their own consent and contact records as required by applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or port certain personal information, or to object to or restrict certain processing. To exercise rights regarding information we hold about you as our customer or user, contact us through the contact page. Where we process contact data on behalf of a customer, we will refer rights requests to that customer.
Our marketing site and dashboard may use cookies and similar technologies for functionality, security, and analytics. You can control cookies through your browser settings; disabling some cookies may affect functionality.
We may process and store information in the United States and other countries. Where required, we use appropriate safeguards for cross border transfers.
The Platform is for business use and is not directed to children, and we do not knowingly collect personal information from children.
We may update this Policy by posting a revised version with a new date. Continued use after an update is acceptance. To contact us about privacy, use the contact page or write to [notice address].